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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Aidea Online Store will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within  30 days after the confirmation.

Please return your purchase to the following address:

Aidea Online Store
6A, Panji Curve Business Park,
Jalan Panji Alam, 21100 Kuala Terengganu,
Terengganu.
Tel : 09-6285599


Please contact us at sales@aidea.com.my or 019-9133668 if you have any questions or doubts.